Privacy Policy

Effective from: July 9, 2025

At Candid Chapter, we are committed to protecting the privacy of our customers, visitors, and partners. This policy describes how we collect, use, disclose, retain, and protect your personal information, in accordance with applicable laws in Quebec and Canada, including PIPEDA and Bill 25 (Quebec).

1. Collection of personal information

We may collect the following information:

First and last name
Email address
Phone number
Information related to your wedding or project (date, location, preferences)
Postal address (if delivery)
Any other information you choose to provide to us

This information is collected via:

Contact or submission form
Booking a service
Subscribe to our newsletter
Exchanges via email, social media or in person

2. Use of Information

Your personal information is used only for:

Provide the requested services
Respond to your questions or messages
Manage customer relations and billing
Send you relevant information, offers or news (if you have consented to this)
Comply with our legal obligations

We do not sell or rent your personal information to third parties.

3. Consent

By providing us with your personal information, you consent to its collection, use, and retention as described in this policy. You may withdraw your consent at any time by contacting us at the address below.

4. Access, modification or deletion

In accordance with Law 25 (Quebec), you have the right:

to access your personal information
to correct them
to request their deletion
to withdraw your consent to their use

To exercise these rights, contact us at:
📧 maikaseguin@icloud.com

5. Conservation and security

Your information is stored securely on password-protected platforms and tools that comply with security standards. It is only kept for as long as necessary to fulfill the purposes for which it was collected.

6. Cookies

Our website may use cookies to enhance user experience, analyze traffic, or remember your preferences. You can disable them through your browser settings.

7. Changes to the Policy

We reserve the right to modify this policy at any time. Any updates will be posted on our website with the revision date.

8. Data Protection Officer

In accordance with Law 25, the person responsible for the protection of personal information is:

Maïka Seguin
📧 maikasgeuin@icloud.com
📍 22 rue terroir Gatineau, QC, Canada, J8Z3M8